{"id":18735,"date":"2021-10-17T17:54:46","date_gmt":"2021-10-17T17:54:46","guid":{"rendered":"https:\/\/angelsnailproducts.com\/?page_id=18735"},"modified":"2023-09-26T05:36:58","modified_gmt":"2023-09-26T05:36:58","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/angelsnailproducts.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions &#8211; \u03a3\u03c5\u03c7\u03bd\u03ad\u03c2 \u0395\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2"},"content":{"rendered":"<section class=\"section\" id=\"section_2066869752\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-253294696\">\n\n\t<div id=\"col-130965666\" class=\"col medium-10 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-pills nav-uppercase nav-size-normal nav-center\" role=\"tablist\"><li id=\"tab-shipping\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_shipping\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_shipping\"><span>Shipping<\/span><\/a><\/li>\n<li id=\"tab-payments\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_payments\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_payments\"><span>Payments<\/span><\/a><\/li>\n<li id=\"tab-returns\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_returns\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_returns\"><span>Returns<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_shipping\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-shipping\">\n<div class=\"accordion\">\n\t<div id=\"accordion-2368741384\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2368741384-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-shipping-methods-do-you-provide?\" aria-expanded=\"false\" aria-controls=\"accordion-2368741384-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What shipping methods do you provide?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2368741384-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2368741384-label\">\n\t\t\t\n<p>The shipping methods available depend on the location.<\/p>\n<p>In Nicosia, Limassol, Larnaca and <em>Famagusta <\/em>we provide 2 options:<\/p>\n<ol>\n<li>ACS Courier &#8211; Pick up from an office near you<\/li>\n<li>Akis Express &#8211; Pick up from an office near you<\/li>\n<\/ol>\n<p>In Paphos, we provide the above options as well as<strong><em> local pickup!<\/em><\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2226334978\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2226334978-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-provide-local-pickup?\" aria-expanded=\"false\" aria-controls=\"accordion-2226334978-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you provide local pickup?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2226334978-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2226334978-label\">\n\t\t\t\n<p>Yes, local pickup is available, but only in the city of Paphos!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3017351830\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3017351830-label\" class=\"accordion-title plain\" href=\"#accordion-item-accordion-panel\" aria-expanded=\"false\" aria-controls=\"accordion-3017351830-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Accordion Panel<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3017351830-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3017351830-label\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1104452586\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1104452586-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-shipping-take?\" aria-expanded=\"false\" aria-controls=\"accordion-1104452586-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does shipping take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1104452586-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1104452586-label\">\n\t\t\t\n<p>After a new order is placed, the order is delivered to the courier within 1-2 business days. Afterwards, the shipping is completed within 1 business day.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1972716493\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1972716493-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-shipping-costs?\" aria-expanded=\"false\" aria-controls=\"accordion-1972716493-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much shipping costs?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1972716493-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1972716493-label\">\n\t\t\t\n<p>Shipping costs depends on the order&#8217;s total.<\/p>\n<p>For all orders over \u20ac100, the option of free shipping via ACS or Akis Express courier is available.<\/p>\n<p>For orders under \u20ac100, the shipping cost is \u20ac2.5<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/div>\n<div id=\"tab_payments\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-payments\">\n<div class=\"accordion\">\n\t<div id=\"accordion-2113832795\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2113832795-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-to-you-provide?\" aria-expanded=\"false\" aria-controls=\"accordion-2113832795-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods to you provide?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2113832795-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2113832795-label\">\n\t\t\t\n<p>You can either choose to pay by credit card using Stripe gateway or choose to pay with cash on delivery or pick up,<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/div>\n<div id=\"tab_returns\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-returns\">\n<div class=\"accordion\">\n\t<div id=\"accordion-2278679246\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2278679246-label\" class=\"accordion-title plain\" href=\"#accordion-item-what&#039;s-you-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-2278679246-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What's you return policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2278679246-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2278679246-label\">\n\t\t\t\n<p>Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/p>\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<p>Several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2607369047\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2607369047-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-about-refunds?\" aria-expanded=\"false\" aria-controls=\"accordion-2607369047-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What about refunds?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2607369047-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2607369047-label\">\n\t\t\t\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/div><\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2066869752 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":22987,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18735","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/pages\/18735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/comments?post=18735"}],"version-history":[{"count":0,"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/pages\/18735\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/media\/22987"}],"wp:attachment":[{"href":"https:\/\/angelsnailproducts.com\/en\/wp-json\/wp\/v2\/media?parent=18735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}